STORE POLICY
Customer Care
Dockyard Models has the customer at the forefront of its goals. As a "Cottage Industry" business, we have limited personell and facilities, but endeavour to have the items to meet your needs, when you need them and value communication highly on our priorities.
We are happy to share our knowledge and expertise to enable you to reach where you want to be. You can get a call or message to us at any time and rest assured that we will respond as soon as possible.
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Privacy & Safety
Dockyard Models is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when placing an order, etc. then rest assured that it will only be used in accordance with this statement.
Should we ask for photos of your project to add to our galleries, then only information consented to will be displayed, in the way you consent to it.
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We do not disclose your private information to outside parties under any any circumstances, except to verify payment details.
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If you have any questions about this statement, please contact us
Payment Methods
- Credit / Debit Cards (to be available soon)
- PAYPAL (to be available soon)
- BACS
- Offline Payments
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Contact us for details;